We recently announced that Interpreter Intelligence was acquired by Boostlingo. In light of the acquisition, former CEO Conor Power sat down with Bryan Forrester, the CEO of Boostlingo, to discuss their respective journeys, the rationale behind the acquisition, and what’s next for both platforms as they plan for integration. If you have any questions or comments, don’t hesitate to contact our team.
*If you’re hearing-impaired, please click cc to turn on the captions.
Effective March 10th 2022, we are delighted to inform you that Interpreter Intelligence has been acquired by Boostlingo.
The mission of Interpreter Intelligence has always been to create best-of-breed software solutions for organizations providing access to language services to help manage, develop and scale their business and provide quality service to the customers they serve. We have been more than successful in this regard.
We are fortunate to be a trusted partner for some of the largest language service companies in the world for both spoken and sign language and equally for all our customers as they grow their business. We have earned our reputation as the most thorough and robust solution in the space that allows customers to tailor the product to their unique needs and our reputation for exceptional customer service is unparalleled.
Boostlingo has emerged as the leading provider of technology solutions for the management and delivery of interpretation services and has been very successful in growing their on-demand network through the Boostlingo Professional Interpreter Network (BPIN). Their focus on a simple and elegant user experience, coupled with leading edge technologies has raised the standard for all competitors in the space.
The acquisition combines the best of Interpreter Intelligence with the best of Boostlingo. Immediately, we will be integrating and making available the Boostlingo Professional Interpreter Network (BPIN) within Interpreter Intelligence. This will free the Interpreter Intelligence team to re-focus our efforts on what we do best: building the best interpretation management platform for scheduling, workforce management and financial management and integrating that with the Boostlingo platform.
As a customer, you will experience no changes to the features and functionality you value most. Over time, the products will become one and we will continue to extend the exceptional customer service you have become accustomed to. In fact, the Interpreter Intelligence team will be focused on improving the parts of the product that we are best known for: scheduling, workforce management and financial management.
If you have any questions, comments or concerns, don’t hesitate to contact us.
When the US military receded from Afghanistan, the US was tasked with evacuating thousands of Afghan refugees, but bringing people to safety is just one part of the puzzle. As Afghan immigrants try to settle in the United States, they face tremendous emotional and mental health challenges, even with significant financial and other support. One of our customers has launched a program that aims to help immigrants integrate and thrive within American society, by allocating a number of interpreter training scholarships to Afghan immigrants.
The InterpreterEd training program was founded to create a pool of qualified interpreters for the community who understand the legal and medical systems in the US and can facilitate understanding on both sides.
“Our program will be particularly effective as we provide interaction between students of different languages and backgrounds, in different parts of the U.S. through live class sessions. We will give interpreters from Afghanistan access to others with similar professional interests and backgrounds—a network for both professional and emotional support.”
The InterpreterEd training program sponsors support for 20 all-expense training scholarships available for Afghan speakers of the following languages: Pashto, Dari, Farsi, Uzbek, Turkmen and Baluchi. There is a maximum of 5 sponsored students per class. For more information, you can contact the InterpreterEd office, or you can submit the online application form.
Interpreter Intelligence is the oldest and most comprehensive interpreter delivery platform on the market. Since its inception in 2011, our platform has grown to be used by the largest language service providers in the world, and we’ve always made sure we are in a position to guarantee business continuity to our partners. Whether the language services industry is disrupted by new technologies, by new regulations, or by mergers and acquisitions, we make sure our customers can continue to thrive and grow. Read on to discover just a few ways we ensure business continuity to our customers.
One crucial way we can guarantee business continuity to our customers is by being 100% financially independent. Till now, Interpreter Intelligence has always made the conscious decision to not accept any outside investments. Not having to answer to investors gives us the flexibility to fully focus on our customers’ needs. We do everything we can to help our customers grow, which, in turn, helps us grow, which again allows us to provide better service to our customers. At Interpreter Intelligence, we consider our customers to be our most important investors.
Bootstrapping the company allowed us to take a very measured approach to what we were doing. It allowed us the necessary time to fully understand our customers’ needs and build it into the product. – Conor Power, CEO & Founder of Interpreter Intelligence
(click here for the full interview with our CEO)
Another essential way for us to control the course of our business is by developing software in-house. In 2011, our CEO & Founder Conor Power custom-built Interpreter Intelligence for our first customer (click here to learn more). A software engineer at heart, Conor spent several months gathering the customer’s requirements and finetuning the first draft of the platform, while laying the groundwork for a highly configurable and scalable interpreter platform. By assembling our own team of engineers and by developing everything in-house, we’re able to maintain control over the development timeline, release regular software updates, and maintain a clear vision of our product roadmap down the road.
As we’ve said before, scalability is a fundamental operational strategy for language service providers. To be able to scale your interpretation business, you need an interpreter platform that allows you to do just that. We work hard to remove bottlenecks in the interpreting service delivery process by having the system do the work for you. With Interpreter Intelligence, you can automate job offers, automate communications, consolidate payments and invoices, and enable your contractors to close assignments themselves. Every time we add a new feature to our platform, we consider scalability so you can continue to rely on Interpreter Intelligence as your business grows.
An absolutely imperative component of any modern platform is that it’s cloud-based. Storing data in the cloud has numerous benefits. All information is synced and shared across the globe in real-time, which means administrators can work together from anywhere in the world. Secondly, cloud computing allows us to monitor and optimize performance. If your business is growing fast, as well as the amount of users and data, then the cloud can easily scale up to meet your needs. Last, and perhaps the biggest advantage of cloud computing, is security. We work with the biggest cloud service provider in the world to make sure your data is stored securely. Whenever you’re faced with an RFP, a government tender, or a healthcare audit, you can rest assured you’ll meet every requirement with Interpreter Intelligence.
“I sleep better at night knowing that a flood or a fire is not going to take out our system.” – Jordan Evans, CEO of Language Network & The Language Exchange
(click here for Jordan’s full testimonial)
As the leading interpreting technology provider, we keep our fingers on the pulse of the language services industry. New technologies, new legislation, new regulations,… Whatever new development seems like it will have a lasting effect on the industry, we try to be among the first to know so we can react quickly and accordingly. Interpreter Intelligence is an active member of the most prominent associations in the language industry, and we pride ourselves on having many customers that are among the most important and influential voices within the industry. Whatever the future throws at your business, you can stay ahead of the curve with Interpreter Intelligence.
It’s not always about reacting to new trends within the language services industry. Sometimes, it’s about correcting or changing certain trends. One major development in recent memory was the misclassification of freelance translators and interpreters in California. After a year of petitioning, protesting and lobbying, interpreters and translators were finally exempt from the bill. Even though Interpreter Intelligence is a technology company, we made our voice heard in order to support our customers and to preserve language access across the state of California.
As an interpreting technology provider, Interpreter Intelligence is the only company that can ensure continuity for you and your interpretation business. We like to build long-lasting and meaningful partnerships with our customers. We truly believe it is the key to our success, and that of our customers. If you want to future-proof your interpretation business, it all starts with one single step: schedule a demo of our platform!
In light of our 10-year anniversary, our CEO Conor Power sat down for an interview with Crystal Li, the Founder of translation.ie, our very first customer, and the largest independent Language Service Provider in Ireland. In 2011, Conor developed Interpreter Intelligence for Crystal and her team and since then, hundreds of organizations across the world have put their trust in the most robust interpreter platform on the market.
*If you’re hearing-impaired, please click cc to turn on the captions.
Interpreter Intelligence turns 10! To celebrate our 10-year anniversary, we’d like to take a moment to look back at how we’ve grown, and look ahead at what’s to come. 2020 was a difficult year for all of us, and a year of sluggish growth for the language service industry. Nevertheless, we’re very excited about what’s to come and we’re extremely proud of what we’ve achieved over the past 10 years.
CEO Conor Power On Founding Interpreter Intelligence
Interpreter Intelligence was founded in 2011 to meet the needs of language service providers struggling to find off-the-shelf solutions for their growing interpretation business. Our CEO & Founder, Conor Power, worked side by side with our first client to develop the first version of the Interpreter Intelligence platform. From humble beginnings, Interpreter Intelligence has grown to be used by the largest language services providers in the industry.
Customers On How Interpreter Intelligence Has Impacted Their Business
We would be nowhere without our customers. For 10 years, language service providers from all over the world have been able to optimize and streamline their business processes with our technology. We’ve seen small agencies bloom into powerhouse businesses, while big corporations further solidified their position within the market. Through our technology, we want to empower growth, and we could not be more proud to see our customers grow over time.
400+ Software Updates Since 2011
We are software engineers at heart, something which definitely rings true for our CEO & Founder, Conor Power. In 2011, Conor custom-built the first version of Interpreter Intelligence for the largest language service provider in the world, after carefully outlining and understanding the needs of every stakeholder involved in the interpreting service delivery process. To build best-in-class interpreting technology, you need to fully understand the lifecycle of an interpreting assignment, and that’s exactly what we had in mind developing our platform. Of course, as the industry and its technology evolves, our platform does as well.
Scheduling, Communications, Invoicing… Interpreter Intelligence Brings It All Together For Your Business
It’s not easy to deliver interpretation services: agencies need an efficient way to process incoming requests, they need to manage their contractors’ qualifications, they need to fill requests as quickly and effectively as possible, they need to bill customers and pay interpreters accurately and quickly, all while keeping everyone informed at every stage of the process. This is what Interpreter Intelligence was designed to do. We know how to bring it all together for your business.
Language Professionals Getting An Exemption For CA AB5 Was A Big Win For The Industry
Our goal is to increase language access around the world through our technology. As a dedicated member and partner of various language organizations, we’ve always supported an inclusive and multilingual future for us all. When legislation gets in the way, whether that be in healthcare, the legal sector, or in any other area of government , we do our best to amplify the voices that need to be heard.
Here’s To Another 10 Years Of Interpreter Intelligence!
At Interpreter Intelligence, we’re always looking ahead. We are constantly thinking about the future of the industry, and we want to make sure our customers’ needs continue to be met, as we ensure our platform supports all the functionality of a modern interpreter platform. We have some very exciting features coming up on the roadmap, and we can’t wait to share them with our customers when they’re available. Here’s to another 10 years of Interpreter Intelligence!
If you’re a language service provider looking to streamline and consolidate your business processes,
get in touch with our team to schedule a demo!
