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Interpreter Intelligence turns 10! To celebrate our 10-year anniversary, we’d like to take a moment to look back at how we’ve grown, and look ahead at what’s to come. 2020 was a difficult year for all of us, and a year of sluggish growth for the language service industry. Nevertheless, we’re very excited about what’s to come and we’re extremely proud of what we’ve achieved over the past 10 years.

10 Years Ago

Interpreter Intelligence was founded in 2011 to meet the needs of language service providers struggling to find off-the-shelf solutions for their growing interpretation business. Our CEO & Founder, Conor Power, worked side by side with our first client to develop the first version of the Interpreter Intelligence platform. From humble beginnings, Interpreter Intelligence has grown to be used by the largest language services providers in the industry.

 

10 Years Helping LSPs Grow

We would be nowhere without our customers. For 10 years, language service providers from all over the world have been able to optimize and streamline their business processes with our technology. We’ve seen small agencies bloom into powerhouse businesses, while big corporations further solidified their position within the market. Through our technology, we want to empower growth, and we could not be more proud to see our customers grow over time.

 

10 Years Building Best-In-Class Technology

We are software engineers at heart, something which definitely rings true for our CEO & Founder, Conor Power. In 2011, Conor custom-built the first version of Interpreter Intelligence for the largest language service provider in the world, after carefully outlining and understanding the needs of every stakeholder involved in the interpreting service delivery process. To build best-in-class interpreting technology, you need to fully understand the lifecycle of an interpreting assignment, and that’s exactly what we had in mind developing our platform. Of course, as the industry and its technology evolves, our platform does as well.

 

10 Years Consolidating Processes

It’s not easy to deliver interpretation services: agencies need an efficient way to process incoming requests, they need to manage their contractors’ qualifications, they need to fill requests as quickly and effectively as possible, they need to bill customers and pay interpreters accurately and quickly, all while keeping everyone informed at every stage of the process. This is what Interpreter Intelligence was designed to do. We know how to bring it all together for your business.

 

10 Years Empowering Language Access

Our goal is to increase language access around the world through our technology. As a dedicated member and partner of various language organizations, we’ve always supported an inclusive and multilingual future for us all. When legislation gets in the way, whether that be in healthcare, the legal sector, or in any other area of government , we do our best to amplify the voices that need to be heard.

 

 

10+ Years Ahead

At Interpreter Intelligence, we’re always looking ahead. We are constantly thinking about the future of the industry, and we want to make sure our customers’ needs continue to be met, as we ensure our platform supports all the functionality of a modern interpreter platform. We have some very exciting features coming up on the roadmap, and we can’t wait to share them with our customers when they’re available. Here’s to another 10 years of Interpreter Intelligence!

 

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If you’re a language service provider looking to streamline and consolidate your business processes,
get in touch with our team to schedule a demo!